IMPORTANT: While in the
online system, do NOT use your browser’s BACK or FORWARD
buttons or the ENTER key on your
keyboard. Always use the navigation
buttons that are usually found at the bottom of the pages.
To close this help page, click the "X" in the top right corner of your
the button or
the link under “First Time User?” on the Login
page of the Member Online Services system to register for an account.
information below and then click the button.
Your PID is a personal identification number assigned to your RSA
account(s). For TRS members with PEEHIP insurance, it is
the last eight-digits of your contract number on your insurance card (exclude the
leading zero). All new RSA members
will automatically be mailed a PID Letter upon the creation of an RSA
account. All other TRS/ERS/JRF members should request a PID number
online through the RSA's PID request system by clicking the "Need a PID?
(Request a PID Letter)" link from the Member Online Services
login page. RSA will mail the PID Letter to you at your mailing
address we have on file. Once a member obtains their PID, they may
register for RSA Member Online Services.
the required fields shown below and then click the button. Each field is explained in
steps a - g below.
a. Create your
own User ID which can be between 7 – 20 characters in length. Your User ID must not contain any special
characters such as !, @, #, &, etc.. NOTE: Your User ID is not case sensitive.
b. Create your
own Password which can be between 8 – 20 characters in length. Your password must contain at least one
lowercase and one uppercase letter, and at least one number and one
special character is required. Examples of special characters:
!, @, #, $, etc. NOTE: Your Password is case
c. Enter your Password again.
your email address. NOTE: The Member Online Services system
will use your email address to send an email notification to you when
you have successfully registered for a new account. Any other
email notifications generated by your actions will be sent to the email
address you provide.
e. Select a
secret question from the drop box by clicking the blue arrow, then click your
question so that it displays in the drop box window as follows
f. Enter your
answer to the question you selected.
g. Enter your
clicking the button, a message will display on the Home
Page confirming that you have registered successfully.
You will also receive an email confirming that your registration was
the links in the menus to the left of the Home Page to navigate the application.
the User ID and Password that you selected. You will need these each time you login to the Member Online
Services system. Do NOT give your confidential User ID and Password to others.
your Secret Question and Answer for future reference. You will need these in the event you forget
either your User ID or Password. Do NOT give your confidential Secret Question or Secret
Answer to others.